FAQ

Why use the BlackVue Vehicle Recorder?

• Protect yourself against wrongful incrimination in the event of an accident
• Without video evidence you may be found to be at fault for an accident you did not cause.
• To record off road/track driving experiences for viewing pleasure.

 

What is the difference between the BlackVue units and the competitors?

• Our unit offers Full HD (1080p) recording with a built in G-Sensor & GPS tracking capabilities
• This means you get the best quality picture in a vehicle recorder combined with
  great features that truly make it a complete solution.
• There is no unit available that even comes close to offering the HD recording
  quality and technology that is packaged into our products.

 

What does the BlackVue Vehicle Video Recorder do?

• A vehicle video recorder will record your driving experience onto a microSD card.
• This card can then be removed from the unit and inserted into either a computer
  or Android Smart phone for video playback.
• It has features that initiate special recording events based on what is happening to the car.
• A sudden stop or rapid acceleration would trigger an event. This makes it easier
  when playing back your video to skip to that particular point and view what took place.

 

Who would use a BlackVue vehicle recorder?

• Everyone who is concerned about their safety on the road should consider using one.
• Anyone who has found themselves in a near accident situation.
• You can use video evidence to corroborate your story and show what really happened
• This gives you recourse and proof in situations where the law might automatically find
  you at  fault for an accident. (Rear end collisions)
• It's GPS function allows it to function as a safety net for concerned parents who
  let their teenagers drive their vehicle.
• If you let your children drive your car you can bet they will be on their best behaviour
  while driving and the GPS feature allows you to see exactly where they've gone on a
  Google Maps overlay.
• Car enthusiasts can use it to record off-road and track events just as they would for
  regular day to day driving.

 

Why should I consider purchasing the BlackVue unit?

• No one wants to think about getting into an accident but it doesn't hurt to be prepared
• With the recent rise in fraudulent automobile accidents there is even greater reason to be concerned
• Most importantly, protect your insurance premiums from an unfair increase in the event of an accident
• Motorists will come up with any story to put the blame on the other driver
• It is not just your word against theirs anymore if BlackVue is your eye witness

 

How does the BlackVue unit receive power?

• The unit can be powered directly via the included cigarette adapter
• You can also choose to hardwire the unit to the vehicle so it starts when the car is started
• We recommend a Power Magic power adapter for hardwire installations

 

How does the BlackVue's WiFi work? Do I need a sim card?

• The WiFi is from the camcorder, its connect to your smart phone and streaming both live view and recorded clips, distance is within 15 feet from the unit for best result. 

How do you install the unit?

• The unit is easy to install and comes with instructions for plug and play use.
• For hardwire installations we always recommend to have it installed by a professional.
• The cost of installation varies but the average labour time should only be about 30 minutes.
• If you are in the GTA we have affiliations with several shops that we direct you to.
• Email us for a list of local shops and prices for installation.

 

What warranty is provided with the BlackVue Vehicle Recorder?

• The unit comes with a one year manufacturer warranty.
• In order to receive this warranty the unit must be purchased from an Authorized Dealer.
• You must always refer back to the dealer that you purchased your unit from for servicing
• Units purchased from eBay and similar channels are not eligible for any warranty coverage

 

Where do you ship to?

• We ship to Malaysia and Internationally.
• If you are international just email us for a shipping quote and instructions on how to order.